Support
How can we help?
Every message is read by a person on the team, not a bot. Pick a topic below so it lands with the right subject, or just write to us.
Email us at
hello@heyperai.com
We aim to reply within two business days.
Choose a topic
Account & sign-in
Can't sign in, lost access to Google or X, or want to change your email.
Billing & refunds
Plans, credits, invoices, a charge you don't recognise, or a refund.
Report a bug
Something broken or behaving oddly. Screenshots and steps help us fix it fast.
Privacy & your data
Access, export, correct or delete your data, or close your account.
Report misuse
Content that breaks our rules, or a misuse of your likeness.
Copyright
Report content that infringes your copyright, or send a counter-notice.
Partnerships & press
Integrations, affiliate partnerships, media enquiries and everything else.
Help us help you faster
A few details up front usually save a round of back-and-forth.
- The email address on your Heyperai account
- What you were doing, and what you expected to happen
- Screenshots or a screen recording, if you can
- For billing: the payment date or Razorpay payment ID