Copyright & Takedown Policy
How to report content that infringes your copyright, what a valid notice needs, and how counter-notices and repeat infringers are handled.
This summary is here to help you find your way. The full text below is what applies.
Our approach
Heyperai users must only upload material they have the right to use, as our Terms of Service require. We respond to notices of alleged infringement under the US Digital Millennium Copyright Act (DMCA), India's Copyright Act, 1957 and Information Technology Act, 2000, and similar laws elsewhere.
Reporting infringement
Send your notice to hello@heyperai.com. To act on it, we need:
- your name, postal address, telephone number and email address;
- a description of the copyrighted work you believe has been infringed, or a representative list if several works are involved;
- the URL or other details that let us find the material on Heyperai, such as a blog post link or a shared asset link;
- a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law;
- a statement that the information in your notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for the owner;
- your physical or electronic signature.
Most of what users create is private to their own library. We can only act on material you can identify specifically.
What happens next
When we receive a complete notice, we remove or disable access to the material promptly and tell the user who posted it, including a copy of the notice. We may send notices to third parties that track takedowns, with personal contact details removed.
Counter-notices
If you believe material was removed by mistake or misidentification, send a counter-notice to hello@heyperai.com including:
- your name, address, telephone number and email address;
- identification of the material removed and where it appeared before removal;
- a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- your consent to the jurisdiction of the appropriate courts, and to accept service of process from the person who sent the original notice;
- your physical or electronic signature.
We forward valid counter-notices to the original complainant. Where the law allows, we restore the material 10 to 14 business days later unless the complainant tells us they have started legal action.
Repeat infringers
We close the accounts of users who repeatedly infringe others' rights, in appropriate circumstances.
False claims
Knowingly making false statements in a notice or counter-notice can make you liable for damages. If you are unsure whether material infringes your rights, consider getting legal advice before you send a notice.